Error 1001_1 is a network connection error. For MTN and GLO users in Nigeria, the fix is almost always changing your DNS settings or switching from mobile data to a stable Wi-Fi connection. This guide walks you through every step — no tech skills needed.
What Is Error 1001_1?
Error 1001_1 in Honkai: Star Rail is a login connection error. It pops up when your game client can’t reach HoYoverse’s game servers. You’re stuck on the login screen, and no amount of tapping “Retry” seems to work.
This error has been around since the game launched, and it spikes every time there’s a major update. After the HSR 3.0 update, players reported it everywhere — PC, mobile, all regions.
The error is almost always on your end — not the game’s. It’s usually a DNS issue, a network block, or your ISP (MTN or GLO) having trouble routing to HoYoverse’s servers in Asia.
Why MTN and GLO Users in Nigeria Get This Error More Often
Here’s the truth: Nigerian mobile networks don’t always play nice with international game servers.
The MTN/GLO Problem
| Issue | What Happens |
|---|---|
| DNS Routing | MTN and GLO’s default DNS servers sometimes fail to resolve HoYoverse’s server addresses correctly |
| Network Congestion | Peak hours (7 PM – 11 PM WAT) = overloaded towers = dropped packets = login errors |
| International Routing | Traffic from Nigeria to HoYoverse servers (hosted in Asia/Europe) can take bad routes, causing timeouts |
| APN Settings | Default APN configs on MTN/GLO don’t always prioritize gaming traffic |
The good news is that this is fixable. You don’t need to switch networks or buy expensive data plans. A simple DNS change solves it for 90% of players.
Below are the Fixes I tried out and what others have tested and worked out for them
1: Switch from Mobile Data to Wi-Fi (Quickest Fix)
Before you do anything complicated, try this:
- Turn off your mobile data.
- Connect to a Wi-Fi network.
- Open Honkai: Star Rail and try logging in.
If it works on Wi-Fi but not on MTN/GLO mobile data, you’ve confirmed the problem is your network provider’s DNS or routing. The fixes below will solve it permanently.
Pro tip: If you don’t have Wi-Fi at home, try a friend’s Wi-Fi or a public hotspot at a café. Just confirm the game works on a different network first.
2: Change Your DNS Settings on Android (The Permanent Fix)
This is the most effective fix for MTN and GLO users. Changing your DNS bypasses your network provider’s default DNS, which is usually the root cause of Error 1001_1.
For Android 9 (Pie) and Newer (Most Phones)
This method works for both Wi-Fi and mobile data — that’s why it’s the best option.
Step 1: Open Settings on your phone.
Step 2: Tap Network & Internet (or Connections on Samsung phones).
Step 3: Tap Private DNS.
Step 4: Select Private DNS provider hostname.
Step 5: Enter one of these hostnames:
| DNS Provider | Hostname to Enter |
|---|---|
| Cloudflare (Recommended for gaming) | 1.1.1.1 |
| Google DNS | dns.google |
| Quad9 (Extra security) | dns.quad9.net |
Step 6: Tap Save.
Step 7: Restart your phone.
Step 8: Open Honkai: Star Rail and try logging in.
Which one should you pick? Cloudflare (
one.one.one.one) is fastest for gaming. Google DNS (dns.google) is the most reliable. Try Cloudflare first.
For Android 8 and Older
Older Android versions don’t have Private DNS. You need to change DNS per Wi-Fi network:
Step 1: Open Settings → Wi-Fi.
Step 2: Long-press the Wi-Fi network you’re connected to.
Step 3: Tap Modify network.
Step 4: Tap Advanced options.
Step 5: Change IP settings from DHCP to Static.
Step 6: Scroll down to DNS 1 and enter: 1.1.1.1
Step 7: For DNS 2, enter: 1.0.0.1
Step 8: Tap Save.
Note: This only works on Wi-Fi. For mobile data on older Android, you’ll need a DNS changer app from the Play Store (search “DNS Changer” — pick one with good reviews).
3: Restart the Game and Your Phone
Sometimes the fix is embarrassingly simple.
- Close Honkai: Star Rail completely — swipe it away from your recent apps.
- Restart your phone.
- Turn mobile data off and on again (or toggle Airplane Mode for 10 seconds).
- Open the game and try logging in.
This clears temporary network cache and refreshes your connection to MTN/GLO towers. It works more often than you’d think.
4: Log Out and Log Back In
If you can reach the game’s home screen but get Error 1001_1 when trying to enter the game world:
Step 1: On the login screen, tap the Logout button (usually on the right side).
Step 2: Close the game completely.
Step 3: Reopen the game.
Step 4: Log back in with your HoYoverse account.
This refreshes your authentication token, which sometimes gets stuck or corrupted
5: Disable VPN or Proxy Apps
VPNs are a common cause of Error 1001_1. If you’re using:
- Free VPN apps (Thunder VPN, Turbo VPN, etc.)
- Proxy apps
- Ad-blockers with VPN features
- Data-saving apps (like Opera Max)
Turn them off. Honkai: Star Rail’s anti-cheat system sometimes blocks VPN traffic, and free VPNs route your connection through overloaded servers that can’t handle game traffic
If you must use a VPN, try connecting to a Singapore or Japan server — closer to HoYoverse’s servers. But honestly, for this error, turning the VPN off is usually the fix.
6: Check If Honkai Servers Are Down
Before you blame your network, confirm the problem isn’t on HoYoverse’s side.
How to check:
- Twitter/X: Search for “Honkai Star Rail” + “down” or “Error 1001_1”. If thousands of people are tweeting about it, the servers are the problem.
- Honkai Star Rail Discord: Join the official server and check the #announcements channel.
- Downdetector: Search “Honkai Star Rail” on downdetector.com.
If servers are down, wait. No fix on your phone will help. HoYoverse usually resolves server issues within 2–4 hours.
7: Reinstall the Game (Nuclear Option)
If nothing above works, your game files might be corrupted.
Step 1: Uninstall Honkai: Star Rail.
Step 2: Restart your phone.
Step 3: Reinstall from the Google Play Store (not APK sites).
Step 4: Make sure you’re on Wi-Fi or have changed your DNS first (Fix #2).
Step 5: Log in and download the full game data.
Warning: This will re-download the entire game (10+ GB). Make sure you have enough data or are on Wi-Fi. MTN and GLO data plans can burn through this fast.
Quick Troubleshooting Table
| Symptom | Most Likely Cause | Fix to Try |
|---|---|---|
| Error on MTN/GLO data, works on Wi-Fi | DNS/Routing issue | Change DNS (Fix #2) |
| Error on all networks | Game servers down | Check server status (Fix #6) |
| Error after update | Corrupted game files | Reinstall (Fix #7) |
| Error with VPN on | VPN blocked by anti-cheat | Disable VPN (Fix #5) |
| Error only at night (7–11 PM) | Network congestion | Use Wi-Fi or try during off-peak hours |
| Error after switching SIMs | APN settings wrong | Reset APN to default in Settings |
FAQ
Will changing DNS slow down my internet?
No. Cloudflare and Google DNS are often faster than MTN/GLO’s default DNS. You might notice websites load quicker too.
Do I need to change DNS every time I play?
No. Once set, it stays permanent until you change it again.
Is Private DNS safe?
Yes. It actually encrypts your DNS queries, making your browsing more secure. It’s a privacy feature built into Android
Will this fix work for other HoYoverse games?
Yes. Genshin Impact, Honkai Impact 3rd, and Zenless Zone Zero use the same server infrastructure. If you get login errors there, the same DNS fix applies.
What if I’m using an iPhone?
iPhone users can change DNS in Settings → Wi-Fi → [i] next to network → Configure DNS → Manual. Add 1.1.1.1 and 1.0.0.1. For mobile data, you’d need a VPN app that lets you set custom DNS.
Does this work for Airtel and 9mobile too?
Yes. Any Nigerian network with DNS routing issues will benefit from this fix.
Conclusion
Error 1001_1 is annoying, but it’s not permanent. For MTN and GLO users in Nigeria, the fix is almost always:
- Try Wi-Fi first to confirm it’s a network issue.
- Change your DNS to Cloudflare (
one.one.one.one) — this solves it for most people. - Disable any VPN you have running.
- Restart your phone if all else fails.
You don’t need to call MTN customer care. You don’t need to buy a new data plan. You don’t need to root your phone. Just change your DNS and get back to the Astral Express.
Did this fix work for you? Drop a comment with your network (MTN/GLO/Airtel/9mobile) and which fix solved it. Let’s help other Nigerian Trailblazers get back in the game.